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Find answers to common questions or get in touch with our support team.

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Getting Started

New to IndieCrowdfund? Start here.

Campaign Management

Running and managing your campaign.

Payments & Fees

Understanding payments and pricing.

For Backers

Information for supporters.

Shipping & Fulfillment

Delivering rewards to backers.

Retailer Program

For retail partners.

Popular Articles

The most frequently viewed help articles

1How do I start a campaign?
12.4k views
2What are the platform fees?
9.8k views
3How do I back a project?
8.2k views
4When will I receive my reward?
7.5k views
5Can I cancel my pledge?
6.1k views
6How do refunds work?
5.4k views

Still Need Help?

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Email Support

Get help via email within 24 hours

Live Chat

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Community Forum

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Creator Resources

Access guides, templates, and tools to make your campaign a success.